The SHG treasurer
"I keep the savings of fifteen women in my register. The field officer photographs it and leaves. My data goes one way. My group's own accounts never come back to me."
The gap. SHGs aren't taxable entities, so a CA practice can't economically take them on as clients — there's nothing to file. NABARD's e-Shakti collects data extractively but returns no service to the treasurer. The result: no commercial accounting tool was ever built for an SHG treasurer's reality. We built it.